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Straight answers about Fix All runs, pricing, file formats, and your account. Can't find yours? Ask us directly.
Upload it to the free checker in the editor. You get instant feedback — a full readiness report that tells you what's good and what needs fixing. Checking is free forever.
PNG, JPG, WebP, SVG, TIFF, PSD, AI, and PDF. Layered and vector files (PSD, SVG, AI, PDF, TIFF) are converted to PNG when you upload them, so everything is ready to edit.
All five: DTF, DTG, Screen Print, Sublimation, and HTV. Every plan includes all five — pick your method and the checks adjust to it.
Fix All checks your file, applies all the fixes it needs (background removal, upscaling, edge cleanup), re-checks the result, and tells you what worked and what still needs attention. One run = one complete fix workflow.
Free accounts get 3 Fix All runs to try. They don't reset monthly — they're yours for the life of the account. Creator gets up to 50 Fix All runs every month.
Yes. Ask as many questions as you want — about your file, your print method, anything. Fix All runs are what require a paid plan. Chat is always free.
Crop, resize, rotate and flip, color knockout, recolor, and texture cut. They run right in your browser and never use a Fix All run. The print check and AI chat are free too.
You can still chat, check files, and use the free tools. Upgrade to Creator to get up to 50 Fix All runs every month.
$19 per month, or $180 per year. Creator includes up to 50 Fix All runs per month, background removal, AI upscaling, and expand image — plus everything in Free.
Yes. New customers get a 7-day free trial of Creator. Card required, but cancel anytime during the trial and you won't be charged.
Yes. 30-day money-back guarantee on all paid plans, no questions asked.
Yes. Upgrade or downgrade anytime from your account settings. Changes take effect immediately.
Go to Settings → Subscription & Usage and click Manage Subscription. Or email us and we'll take care of it.
We read every message and reply within 24 hours, usually faster.